Frequently asked questions

No. NexWell Clinics is a medical tourism company, operated by Nexwell Global Solutions FZCO (Dubai), arranging dental implant and cosmetic treatment at contracted, Ministry-licensed clinics in Istanbul. The board-certified surgeons and licensed clinical team at those clinics diagnose, plan, and perform your treatment, and NexWell's coordinators stay involved before, during, and after.

Content on this site is informational and is not a substitute for an in-person examination. Advice about your own case comes from the licensed surgeons and clinical team at our contracted clinics, who review your records, photographs, and imaging before they plan anything.

You do, together with the surgeon at your contracted clinic. Board-certified surgeons diagnose your case, set out the options, and put the plan in writing, but nothing proceeds without your consent. If treatment in Turkey is not appropriate for you, we say so rather than force a match.

There are no referral fees or per-booking commissions in the way your treatment is priced. You settle in advance or on arrival. Either way, you receive a written, itemised plan naming every procedure and its cost before you commit to anything.

Yes. You will receive a written treatment plan you can review in detail: scope, materials where named, timing, and price, before you commit.

Your coordinator remains the point of contact. We document the concern and take it back to the surgeon who treated you. Exact revision cover is set by NexWell's written warranty and your treatment agreement, not by a marketing promise. The Patient Protection page explains the framework.

Turkey has a large, regulated private-care sector. Treatment takes place at Ministry of Health–licensed facilities in Istanbul, some also TEMOS-accredited; JCI applies mainly to hospitals, not standalone clinics. Ask for the facility licence and your surgeon's credentials in writing before you book anywhere, including here.

Every contracted clinic is held to the same standards: licensing, accreditation where it exists, clinician credentials, treatment capability, facilities, documentation, and how complications are handled.

Your coordinator stays accessible after treatment, and the clinic team that treated you reviews the case again where that is appropriate. What is then covered (revision treatment, accommodation, or neither) is set by NexWell's written warranty and your treatment agreement. See Patient Protection.

Savings depend on what you are comparing against: up to 90% against US prices, up to 70% against UK prices. A Straumann or Nobel Biocare dental implant is typically $890–$1,400 in Turkey versus $2,550–$4,450 in the UK. Gastric sleeve typically starts around $5,000 in Turkey versus about $15,000 in the US. Exact savings depend on treatment type, case complexity, and written scope.

Packages vary by treatment type and clinic, but typically include the procedure, pre-operative assessments, anaesthesia, hospital stay, initial medication, VIP airport transfers, and a dedicated coordinator. Some packages include accommodation. Your quote will specify exactly what is included so you can compare like for like.

NexWell quotes are designed to be transparent. We flag common add-ons upfront (such as implant brand upgrades, extended hotel stays, or additional imaging) so you are not surprised after arrival. Final costs can vary if your treating surgeon changes the scope after examination. That change is written down before you pay for it.

Either: it is your choice. Some patients settle through NexWell, others pay the clinic directly; some pay before they travel, others once they arrive and have met the team. None of it changes what you get: an itemised plan in writing before you commit to anything, a dedicated NexWell team member who coordinates your case and stays with you at appointments, and the same follow-up after you return home. If you would rather not send money abroad before meeting anyone, say so. Paying on arrival is a normal option, not a special request.

You typically receive your first quote pack within 24 hours of submitting records and goals. From there, most dental trips are arranged within 2–4 weeks. Surgical procedures generally take 4–8 weeks to coordinate, allowing time for licensed pre-operative review, clinic scheduling, and travel planning.

Dental treatments typically require 5–7 days. Hair transplants are 1–2 days in clinic but most patients stay 5 days. Cosmetic surgeries require 7–10 days depending on the procedure. Bariatric surgery typically requires 5–7 days. Fertility cycles vary significantly: IVF monitoring may require 10-14 days or be split across visits. Your coordinator will provide a precise timeline for your case.

Most dental and aesthetic surgery cases are completed in a single trip. Some multi-stage procedures (such as certain implant placements requiring bone grafting, or two-stage hair transplants) may require a return visit. This will be stated clearly in your treatment plan before you book.

Yes. Once a treatment plan is confirmed, your coordinator maps the trip around the procedure: airport transfers, hotel recommendations matched to the clinic location and recovery needs, and timing that accounts for rest days and check-up appointments.

Your coordinator remains your point of contact after you return home. Follow-up scheduling, remote check-in support, and direct access back to the surgical team at your contracted clinic are part of the service. For most procedures you leave with a structured written aftercare plan. See Patient Protection for what happens if a concern arises later.

We prepare documentation for your local GP or specialist and release the relevant records from your treatment file. If urgent post-treatment care is needed where you live, your coordinator puts your home provider in direct contact with the clinical team in Istanbul who treated you.